5th April 2023
Holiday Inn, Mumbai
Consumer behaviour has changed drastically in the past year and a half, especially with the pandemic. People are now more impatient than ever before and businesses need to change the way they operate to meet these new demands. It’s important for businesses to be agile and adaptable in order to survive in this new landscape. In order to stay ahead of the curve, it is essential that you are constantly looking for ways to improve your Customer Experience. By taking a closer look at your digital channels and how they are being used by your customers, you can make necessary changes that will improve their experience.
Join us to learn about the best Customer Experience practices supported by latest tech-innovations to explore further the world of Customer Experience, the major challenges faced by the Customer Experience fraternity and helping you to rethink and revamp your Customer Experience strategies to drive better business outcomes.
Digital Customer Experience Confex & Awards 2023 will be an excellent opportunity to network with Customer Experience leaders and learn about the latest trends and advancements in customer experience by engaging keynotes, enterprise use-cases, exhibitors’ showcase, panel discussions and tech talks to discuss the trends and challenges in technology implementations.