Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer 360 is an integrated CRM platform, powered by AI, that unites marketing, sales, commerce, IT and analytics departments.It gives these teams a single, shared view of their customers so they can work together to build lasting, trusted relationships and deliver the personalized experiences their customers expect. Salesforce is committed to a set of core values--trust, customer success, innovation, and equality of every human being. Salesforce is one of the leaders on Fortune’s Change the World list, and has been one of Fortune’s 100 Best Companies to Work For, for twelve years in a row.

A communication software company established in 2006, that expertise in customer interactions management tools that combines call, text, email, and social media interactions under a single umbrella application. Galaxy, being the flagship product has handled more than 1.2 Billion interactions so far. The solution offers in-premise & on-cloud (anywhere, anytime) fitting every type of customer needs, seamlessly integrating with CRM, LMS and any other application. Paragalaxy our cloud telephony offering completes the needs of SMEs and startups, even enterprise for their various customer communication needs with Click-to-call, Virtual Receptionist, Miss call, Voice and Text Messaging within the same window to give customers a hassle free experience

Avaya is a global telecommunications and collaboration solutions provider. The company specializes in providing various communication and contact center products and services to businesses of all sizes.

Avaya offers a wide range of solutions, including:

1. Unified Communications: Avaya provides unified communications platforms that integrate voice, video, messaging, and other communication tools into a single system. This enables organizations to streamline their communications, enhance collaboration, and improve productivity.
2. Contact Center Solutions: Avaya offers contact center solutions that enable businesses to manage customer interactions efficiently. These solutions include features like interactive voice response (IVR), automatic call distribution (ACD), workforce optimization, and analytics to enhance customer service and improve agent productivity.
3. Collaboration and Team Engagement: Avaya's collaboration solutions facilitate teamwork and communication among employees across different locations. They provide tools for audio and video conferencing, instant messaging, document sharing, and virtual meetings to enable effective collaboration.
4. Cloud Communications: Avaya provides cloud-based communication solutions, allowing organizations to leverage the benefits of cloud technology. These solutions eliminate the need for on-premises infrastructure and offer scalability, flexibility, and cost savings.

Avaya has a strong presence in both the enterprise and mid-market sectors, serving customers across various industries, including finance, healthcare, education, government, and more. The company has a history of innovation in the field of telecommunications and has established itself as a trusted provider of communication solutions.

Gupshup is the leading conversational engagement platform for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, AkzoNobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the conversational engagement platform powers over 10 billion messages per month.

At Haptik, our singular mission is to help brands streamline customer communications with our Generative AI-powered omnichannel Conversational CRM, which drives faster issue resolution, a unified support experience, and high-impact one-on-one marketing campaigns. AI is ingrained in the fabric of Haptik with over a decade of AI-powered innovation helping 500+ enterprises deliver superior customer experiences. We’ve processed 10B+ interactions, 10M+ transactions, and the biggest brands trust us to handle scale and deliver business value. Our cutting-edge NLP engine is the cornerstone of helping enterprises automate the most complex customer engagement journeys with confidence and offer richer conversational experiences. Haptik product suite boasts of two key lines of products - Interakt & Contakt.

Visionet is an engineering-led company driven by innovation. In our journey of 27+ years, we’ve helped over 350 clients across various industries to innovate faster, remain relevant, and build better products and services.

With more than 8,000 people worldwide, across our 14 locations, Visionet provides transformational consulting, technology, and outsourcing services and solutions for a broad range of industries, including Retail & Consumer Goods, Pharmaceutical, Banking and Financial Institutions (BFSI), Insurance, Foods & Beverage, Manufacturing & Distribution, and Apparel & Footwear. With our alliance with global innovators, including Microsoft, Salesforce, Amazon Web Services, and Adobe, we deliver next- generation services and solutions to our clients across Cloud, Digital, Data and AI, and Business Process Management.

Trooya by Germin8 is a proprietary social media customer engagement tool that functions as a social media contact center, helping companies track concerns, complaints, and queries from customers over a single-window interface and thus allowing them to service their customers better, faster, and more efficiently.

Germin8 is a leading social media intelligence and social CRM company that has helped over 150 brands engage with their customers on social media in real-time. With more than 16 years of experience, their clientele includes ICICI Bank, Tata Croma, Dr. Reddy's, Aadhar (UIDAI), PepsiCo, and Tata Steel, among others.

Germin8 offers ORM, social CRM, and deep intelligence based on social media and digital conversation through proprietary technology and a team of subject matter experts. They become your digital guardian to structure your brand’s online reputation, provide data-driven actionable insights, monitor brand and competitor conversations, mitigate crises, and respond to customer queries in real time.

With their in-house technology and a team of subject matter experts, they do all the heavy lifting and provide a one-stop solution and a seamless experience for all your digital intelligence requirements.

Germin8 has been featured in NASSCOM, CNBC Young Turks, and Ispirits Intech, and has also won several awards as an innovative startup. Germin8 was also featured in Bloomberg for our analysis of the Indian Elections.

With more than 8,000 people worldwide, across our 14 locations, Visionet provides transformational consulting, technology, and outsourcing services and solutions for a broad range of industries, including Retail & Consumer Goods, Pharmaceutical, Banking and Financial Institutions (BFSI), Insurance, Foods & Beverage, Manufacturing & Distribution, and Apparel & Footwear. With our alliance with global innovators, including Microsoft, Salesforce, Amazon Web Services, and Adobe, we deliver next- generation services and solutions to our clients across Cloud, Digital, Data and AI, and Business Process Management.

Trejhara is a group company of Aurionpro Solutions Limited. It is a public listed technology product and solutions provider that helps enterprises to accelerate digital innovation, securely and efficiently.

Interact Suite drives end-to-end digital transformation to enhance Customer Experience and Customer Communication with Interactive Technology. An advanced customer communication product suite has the ability to create all forms of customer communication and its delivery across print, email, mobile, and web.

Interact Suite’s 4 key offerings

• Interact CX
• Interact AV
• Interact DX
• Interact DM

Ant Mascot, a stellar B2B supplier, caters to the vast corporate expanse, ranging from office stationery, Housekeeping, Pantry & Luxury Rewards & Personalised Gifts. But beyond this tangible realm, Ant Mascot delves deep into technological innovation. The birth of Ant Spark is a testament to this commitment. More than just a platform, Ant Spark represents a paradigm shift in corporate engagement Through SaaS & PaaS integration:

Exclusive Brand Experience: Ant Spark provides companies with an unparalleled digital realm, tailor-made to reflect their ethos and brand identity.

Robust Integration: Leveraging the power of APIs, Ant Spark ensures seamless integrations, offering businesses agility and efficiency in operations.

Automated Engagement: Beyond mere transactions, Ant Spark crafts automated engagement pathways, enabling brands to maintain constant touchpoints with their stakeholders.

Personalization at Scale: From theme selection to bespoke banner customization, Ant Spark guarantees a personalized experience without compromising on scalability.

Accoladez takes a leap into engagement's essence. Powered by technology, it promises automated reward platforms, ensuring the "Point Redemptions" program delivers not just rewards but memorable experiences. With 5000+ curated physical rewards, Accoladez demonstrates how technology can redefine reward logistics and delivery for Employee Engagement, Channel Partner Engagement, Sales Engagement & Consumer Engagement.

But the journey doesn't end with offerings. Varada Innovations Pvt Ltd champions the cause of brand equity. Through a blend of technology, curated rewards, and consistent engagement, they sculpt brand narratives that leave lasting impressions.

In the evolving narrative of corporate rewards and engagement, Varada Innovations Pvt Ltd isn't just a participant; it's the storyteller setting the tone for the future.