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Our Industry Experts Lineup

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Stand Alone

Vishal Agarawal

CEO & Co-founder

Locobuzz

Arti Saxena

Chief Growth Officer

Locobuzz

Mahendra Bindra

Vice President - Customer Experience

Unity Small Finance Bank Ltd

Vaibhav Rao

Asia Regional Director Patient and Healthcare Experience Lead (CX, Transformation)

Pfizer

Manjula Singh

Chief Customer Officer

Runwal Realty

Uday Bhosale

Head of CX & DGM

Hamilton Housewares (Milton)

Ramesh Choudhary

CEO & Founder

Sarv.com

Sachin Kumar

AVP - Enterprise Sales

Sarv.com

Mahesh Patil

SVP | Information Technology

Axis Bank

Payal Chugh Vaidya

Chief Experience Officer

VML

Kruthiventi Viswanath

Head of Customer Service

Innomotics India Pvt Ltd

Panchali ChandraShekar

Head Global Customer Experience Hub, CT BA

Atlas Copco

Arun Kumar Das

Global Head - Learning & Customer Experience (Travel)

Sutherland

Kailash Swami

Head Customer Service & Operation

Parag Milk Foods

Ajay Lulla

Sr Vice President - Customer Experience

The Souled Store

Sachin Chhabra

VP - Customer Excellence & Operations (CXO)

ZebPay

Sajal Kumar

Head of Customer Experience India & International business

ZEE5

Vaibhav Joshi

Director- Customer Experience

Bombay Shirt Company

Sushant Randive

Head of AI Products

Haptik

Ashish Nijhara

Chief Product and Technology Officer

Acefone

Suruchi (Mahatpurkar) Kore

Head-Digital & Social Strategies

Bajaj Group

Dinesh (Dinanath) Pilgaokar

Chief Customer Officer

Bar Code India

Meena Bhatnagar

Global Head - CRM & CX

Malabar Group

Dushyant Bhatt

Chief technology and Product Officer

The Hosteller

Steven Lobo

Head - Customer Acquisition and Customer Service

FatakPay

Hiral Saimy

Head Service Excellence, CX

Aditya Birla Capital

Gopal Parasnis

Vice President, Global Head for Digital Transformation, BFSI

Tech Mahindra

Omkar Sawant

Vice President Information Technology

Axis Mutual Fund

Subba Rao B.

Head (Executive Vice President) of Solutions and Transitions

Teleperformance in India

Vaibhav Prabhuajgaonkar

Vertical CX Head - Auto/FMCG/Technology

A.P. Moller - Maersk

Swapnil Sant

Assistant Vice President - Customer Service

Tata CLiQ Fashion

Ankit Goenka

Head Of Customer Experience

Bajaj Allianz General Insurance