Jio Haptik has pioneered AI-powered innovation since 2013, processing 25B+ AI-driven conversations across 10+ channels and in 135 languages for 500+ enterprises. Haptik's conversational AI suite includes Interakt, a WhatsApp-first Sales CRM that reimagines how small-and-medium-sized businesses engage, convert, and retain customers at scale. It serves large enterprises with AI agent-powered solutions, purpose-built for enterprise needs and scale, orchestrating end-to-end user journeys from lead qualification to post-purchase support, and beyond. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. Its prominent clients include Jio, Swiggy, Zepto, Paytm, Paisabazaar, and more.

To learn more, visit https://www.haptik.ai/

Since 2001, ATCOM has helped businesses across the UAE stay connected in an ever-changing digital world. ATCOM focuses on making digital and AI transformation straightforward, providing the guidance and tools organizations need to grow. With over twenty years of experience, ATCOM specializes in creating reliable communication setups that help businesses move away from outdated systems toward a more modern, efficient future. Through a close partnership with Zoom, ATCOM brings the AI-powered Zoom Contact Center to regional enterprises. This collaboration combines Zoom’s easy-to-use platform with ATCOM’s local knowledge and support. By choosing ATCOM and Zoom, businesses can simplify how they talk to customers and improve the daily experience for their Customer Experience teams. Together, ATCOM and Zoom ensure that modernizing customer service is simple, reliable, and effective for every organization.

To learn more, visit https://atcom.ae/

Zoom’s mission is to provide one platform that delivers limitless human connection. Zoom Workplace — the company’s AI-powered, open collaboration platform built for modern work — will streamline communications, increase employee engagement, optimize in-person time, improve productivity, and offer customer choice with third-party apps and integrations. Zoom Workplace, powered by Zoom AI Companion, will include collaboration solutions like meetings, team chat, phone, scheduler, whiteboard, spaces, Workvivo, and more. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California.

To learn more, visit https://www.zoom.com/

Trusted by 4000+ brands, SurveySparrow is an experience management platform that brings every customer voice - surveys, reviews, support tickets, and social conversations - into one unified system.

With advanced feedback collection methods like conversational surveys and AI-powered probing that ask smart follow-up questions, feedback becomes more honest, richer, and effortless for customers to share.

Once collected, the built-in analytics help teams move from raw data to clear insights—making analysis simple, yet deep enough to uncover patterns, sentiment shifts, and root causes.

Beyond feedback, SurveySparrow also unifies review management, social listening, and ticket workflows to help teams close the loop faster and improve customer satisfaction in real time.

Leading brands like TATA Digital, Audi, Decathlon, Godrej, and hundreds of others rely on SurveySparrow to improve customer satisfaction, reduce churn, and consistently deliver better customer experiences.

To learn more, visit https://surveysparrow.com/

The Telephony Co. – Revolutionizing Cloud Communication Solutions

The Telephony Co. is a leading cloud telephony service provider, empowering businesses with advanced communication solutions that enhance connectivity, efficiency, and customer engagement. Established with a vision to simplify business telephony, we offer a comprehensive suite of VoIP services, including SIP trunking, local and toll-free numbers, cloud PBX, and contact center solutions tailored to meet the needs of modern enterprises.

As an industry innovator, The Telephony Co. specializes in VoIP services, call tracking, and intelligent call routing, ensuring businesses can manage inbound and outbound communications seamlessly. Our flagship solutions include Echo - Contact Center, a powerful alternative to Amazon Connect, and Call Atlas, a cutting-edge call tracking software designed for pay-per-call networks and marketing agencies.

We provide seamless 3CX integration, enabling businesses to optimize call management, CRM synchronization, and advanced reporting. Through strategic partnerships and API-driven solutions, The Telephony Co. enhances customer interactions while maintaining compliance with global telecom regulations.

With a strong presence in the USA, UK, India, and other global markets, our solutions cater to businesses of all sizes, from startups to enterprises. Our commitment to 24/7 support, security, and innovation sets us apart, ensuring that every call, every interaction, and every customer experience is handled with excellence.

At The Telephony Co., we don’t just provide telephony solutions—we redefine how businesses communicate. Whether you need a scalable cloud phone system, number provisioning, or intelligent call tracking, we deliver cutting-edge technology to keep your business connected and thriving.

Experience the future of cloud communication with The Telephony Co. – Where every call matters.

To learn more, visit https://www.thetelephony.co/

SingleInterface is Asia’s largest AI Retail Tech platform, revolutionizing the way multi-location brands scale, engage, and grow. Its AI-powered full-stack capabilities help businesses connect with customers at every digital and hyperlocal touchpoint—fueling personalized engagement, smarter decision-making, and sustainable growth.

To learn more, visit https://www.singleinterface.com/