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Panel 1
Panel 2
Panel 3
Stand Alone
Country Sales Director
Exotel
VP and Global Head of Marketing
Exotel
Chief Experience Officer, MENA
Ogilvy
Chief Information Officer
M.H. Enterprises L.L.C
Head of Service Excellence/ Customer Experience
Medcare Hospitals & Medical Centres
Senior Vice President Customer Experience
Deriv
Head of Customer Experience
Commercial Bank of Dubai
Global Vice President Operations Optimisation
DP World
Group Director- Customer Experience and Service Excellence
GMG
CX/AI Leader MENA
Sutherland
Head of Operations
Akbar Travels Middle East
Head of AI-Driven Commercial Growth
LikeCard
Enterprise Sales & Growth - MEA
Haptik
Zoom CX Consulting Solution Engineer
Zoom
Director of Ecommerce
Aster DM Healthcare
Vice President - Customer Base Management & Partnerships
Etisalat
Head of Omni Customer care Department
AI Tayer Insignia
Head of Digital Transformation & Data
BFL Group
Cluster Director Data Science
Accor Shared Services
Cluster Director Data Science
Nasdaq
Head Loyalty CRM and Data
ENOC
Vice President, Digital Ecosystem and Partnerships
Dubai CommerCity
COO
SingleInterface
Director of CS Operational Excellence
inDrive
Global Head of Retention & CRM
Kaspersky
SVP- Managing Director Strategic Business
Network International
Director – Data & Analytics
DAMAC Properties
Chief Strategy Officer
Ras Al Khaimah Economic Zone (RAKEZ)
Vice President, Product
Emirates Development Bank (EDB)
Associate Director - Martech, CRM and Analytics
Careem
Head of Artificial Intelligence Engineering- IS & T
National Bank of Fujairah (NBF)
CTO
Skybound Wealth Management
Head - Customer Experience & CRM
Samana Developers
Sales Leader - Middle East
Zoom
Chief Executive Officer
SurveySparrow