Harshni Sreedhar
Business Head India
Uniphore
Sunny Choudhary
Principal Sales Engineer
Uniphore
Rajesh Dogra
Chief Customer Experience Officer
Air India Worldwide
Manish Panjwani
Chief Technology Officer
Shriram Automall
Nitin Dhingra
Chief Digital Officer (CDO) & Vice President
Hindware Limited
Jitendra Bhardwaj
CISO
TATA Advanced Systems Limited
Parna Ghosh
President & Group CIO
Uno Minda
Aditya Singh
VP, Product Management, Service Cloud
Salesforce India
Gaurav Prakash
Regional Business Head
Freshworks
Parag Garodia
Chief Customer Experience Officer
Excitel Broadband
Irshad Saifi
Director IT and Digitization (CDIO)
Shardul Amarchand Mangaldas & Co
Rajnish Virmani
CIO - Advisor
Zoom
Vikas Yadav
Vice President (IT)
Livpure
Angad Wadia
VP- Operations & Customer Excellence and Head of Strategic Initiatives
Bajaj Capital
Aakash Kumar
Vice President User Experience
MakeMyTrip
Rohit Relan
Head - customer experience (consumer Business)
Bharti Airtel
Aneela Sinha
Vice President (Operations)
Aviva India
Monish B Vohra
EVP and Head Operations
SBI Card
Anamika Chatterjee
Head Customer Service-Retail Finance
Hero FinCorp
Santhosh Reddy
Co-founder & VP-tech
ShakePe
Shashi Ranjan
Head Of Customer Experience
Dr Lal PathLabs
Vikram Singh
Head Customer Experience
PVR Limited
Krishna Kant Mishra
Head Of Information Technology
Subros Limited
Neeraja Sharma
Head Customer Service and Operations, Sleep and Respiratory Care Philips
Philips
Rajesh Bhardwaj
Head of Operations Control
Medanta
Sahil Sethi
Director of Customer Loyalty
JW Marriott
Rajesh Yadav
Deputy Director Contact Center Partner Operations
Myntra
Dipanwita Ray
HHead Customer Experience and Services
Tata Power-DDL