Best CX Strategy of the Year

Best Contact Centre of the Year

Best Organisation in Customer Satisfaction

Best use of Customer Insight & Feedback

Impactful CX Strategy in Crisis

Best use of Technology in CX

Best use of Omnichannel in CX

Best Customer Retention Strategy

Digital CX Strategy of the Year

Best use of Data Analysis in CX

Digital CX Organisation of the Year

Digital CX Team of the Year

CX Vendor of the Year

Best CX Leader of the Year

CX Professional of the Year

Young CX Leader of the year

Women CX Leader of the year

CX Star of the Year