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Gain Skills Business Media in Association with

uniphore

Presents

Revamp Your CX By Restructuring Your Strategies In The Digital Ecosystem

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24th July

location Dubai

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Our Partners

Presenting Partner

uniphore
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Confex & Awards 2024 - Dubai Chapter

In today's global market, customer perception and experience are paramount for a product's success, making effective customer experience (CX) management crucial for business sustainability. Indian organizations face numerous challenges in upholding esteemed CX, from infrastructure limitations to product design failures. The post- pandemic era has compounded these challenges, particularly for digital businesses that witnessed declines due to poor CX. Despite efforts, maintaining cost and quality for improved CX remains a hurdle. To navigate these complexities, organizations must proactively design sustainable CX transformation strategies that align with dynamic consumer behaviours. Understanding and adapting to changing consumer preferences is key, as consumer satisfaction drives organizational success. Embracing Heraclitus's adage, "Change is the only constant in life," businesses must realign their strategies accordingly.

The 7th DCX – Dubai Chapter Confex and Awards 2024 offer a platform for industry leaders to showcase best practices in CX transformation amidst adversity. Participants will also explore leveraging AI and technological advancements to deliver superior customer experiences and gain a competitive edge. Join us to discover innovative solutions for crafting impactful CX strategies in an ever-evolving landscape.

Our Industry Experts

Coming Soon...

Who should attend?

CXOs, VPs, Directors, Heads, GMs & Executives of:

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Technology (CIO, CTO, CDO)

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Customer Experience

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Customer Service

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Customer Insights & Analytics

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Customer Relations

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Customer Operations

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Contact Centres

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UI / UX

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Digital

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Innovation

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Technology

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AI & ML

Industry Focus

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Retail

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Hospitality

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Banking

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E-commerce

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Telecommunications

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Airlines

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Automotive

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Food and Beverage

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Subscription Services

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Healthcare

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Insurance

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Entertainment

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Real Estate

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Financial Services

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FMCG

Why Attend?

Attending the DCX – Dubai Chapter Confex and Awards 2024 can be beneficial for several reasons:

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Networking Opportunities:

The event provides a platform to connect with industry professionals, potential clients, and partners, expanding your professional network.

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Knowledge Sharing:

Attending sessions and workshops can help you stay updated with the latest trends, best practices, and innovations in the industry.

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Recognition and Awards:

If you or your company is nominated for an award, attending the event gives you the chance to receive recognition for your achievements.

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Business Development:

The event can lead to potential business opportunities, collaborations, and partnerships that can benefit your company.

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Personal and Professional Growth:

Engaging with industry leaders and experts can inspire new ideas, strategies, and perspectives, fostering your personal and professional growth.

OUR PARTNERS

Presenting Partner

Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal AI architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.

To Learn More, https://www.uniphore.com

Awards

Pricing

Standard Plan

999

Valid Till: 24th July 2024

1st Early Bird

799

Valid Till: 24th May 2024

2nd Early Bird

899

Valid Till: 24th June 2024

Award Nomination

Price Depends on Award Category

Valid Till: 19th July 2024

Venue

Dubai

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