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Awards

Organisational Categories

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Best CX Strategy of the Year

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Best Contact Centre of the Year

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Best Organisation in Customer Satisfaction

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Best use of Customer Insight & Feedback

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Impactful CX Strategy in Crisis

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Best use of Technology in CX

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Best use of Omnichannel in CX

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Best Customer Retention Strategy

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Digital CX Strategy of the Year

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Best use of Data Analysis in CX

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Digital CX Organisation of the Year

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Digital CX Team of the Year

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CX Vendor of the Year

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Individual Categories

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Best CX Leader of the Year

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CX Professional of the Year

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Young CX Leader of the year

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Women CX Leader of the year

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CX Star of the Year

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Why you should nominate for awards?

1

Get an opportunity to get recognition for your achievements

2

Networking and professional development opportunities with other successful individuals and organizations in their field

3

Increase your visibility and credibility and stand out among your peers

4

Stand a chance to showcase your innovative and creative technology acquisition and inspire & motivate others to strive for excellence in their own careers and endeavors