Raja Lakshmipathy
Managing Director and Vice President – India and SAAR
Genesys
Nawed Zafar
Account Director – South (India)
Genesys
Naresh Khanduri
Vice President - Global Head Generative AI for CX
Capgemini
Aalok Pradhan
Head - Contact Centre Ops, CX, COE - Digital & AI
TVS Motor Company
Reena Evans
Senior Director Of Operations
Acko
Dr. Karthik Anantharaman
Vice President International Sales Marketing
Apollo Hospitals Enterprise Ltd
Dr. Bishwajit Mohapatra
Head of Customer Solutions and CIO Advisory, India and South Asia
Amazon Web Services
Arvind Singh
CTO
Puravankara Limited
Aashish Muttreja
Head - Solution Engineering
Oracle CX Cloud
Vikrant Saini
Vice President
DIGIT INSURANCE
Rajesh Yadav
Deputy Director - Contact Center - Partner Operations
Myntra
Archana PN
Head Customer Service
Jupiter
Yashwanth Kumar
Group President - Customer Loyalty & Analytics
Landmark Group
Bhargab Dutta
Chief Digital Officer
Century Plyboards (I) Limited
JN Bharath
Account Director, Enterprise Business
Zendesk
Smita Dutta
Director - Service Delivery
American Express
Saurabh Kishore
CTO
DealShare
Pallavi Ram
Customer Experience Lead
Bangalore International Airport Ltd
Ganesh Mahadevan V
Director - Chief Data and Insights Officer and Head of Digital Transformation
BOSCH India
Abiesh Jose
Head Customer Service Quality
ESAF Small Finance Bank
Ranjit Ganguly
Group Head Business Excellence at TATA Power
TATA Power
Sushant Banga
Exe. Director - COE, Products & Insights
QDegrees Services
Puneet Tripathi
Head of Data Science
Wakefit
Sathish Krishnan
Head CRM and Tech support
redBus
Mamata Banerjee
Director, Business performance (Commercial & Operations strategy, Alliances & Transformation)
Epsilon
Saraswati Kadel
Director – Digital Transformation
Movate
Chandra Surbhat
Vice President, Global head - Digital Experience
Wipro Digital
Sripad Raj
Director - Product & Digital Engineering Services
Happiest Minds Technologies
Rakesh N Subramanian
Director - UX, UI
HARMAN International
Sapna Singh
Head of Customer Experience Management and Intellectual Property & Trademarks
ITC Limited